Skip to content
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer SituationsNew
AmazonUncategorized › Deals & Promotionsby Amacom

The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

$9.99List Price:: $18.99-47%
Save $9.00

Price as of . Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon.com at the time of purchase will apply to the purchase of this product.

Limit 100 per customer

In Stock
Seller:
Amazon.com

As an Amazon Associate, Grabbit earns from qualifying purchases. Details

Available from

Other retailers

  • AmazonBest priceThis dealSold by Amazon.com
    $18.99$9.99

    New · In Stock · Price as of Aug 1, 2026, 5:57 PM UTC

Price last checked: Aug 1, 2026. Prices may change — always confirm the final price on the retailer’s site.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon.com at the time of purchase will apply to the purchase of this product.

As an Amazon Associate, Grabbit earns from qualifying purchases. Learn more

Specifications

Details

Unit Count
1
Release Date
2013-03-20T00:00:01Z
Binding
Paperback
Product Group
Book

Content

Edition
1
Pages
208
Publication Date
2013-03-20T00:00:01Z
Languages
English (Published), English (Original Language), English (Unknown)

Dimensions

Height
9.06 inches
Length
6.0 inches
Width
0.6 inches
Weight
2.314853751 pounds

Contributors

Author
Gallagher, Richard

Category

Amazon Category
Decision-Making & Problem Solving · Marketing & Consumer Behavior · Sales & Selling · Customer Relations · Communication Skills · Business Decision Making · Sponsored Selections · Popover Test
Amazon Sales Rank
56604
Amazon Browse Path
Books › Books › Business & Money › Business Management & Leadership › Decision-Making & Problem Solving
Rank in Marketing & Consumer Behavior
52
Rank in Sales & Selling
153
Rank in Customer Relations
43

Additional information

Brand
Amacom
Manufacturer
AMACOM
Model
9780814431832
Part number
9780814431832

Similar deals

Grabbit may earn a commission on qualifying purchases made through links on this site, including as an Amazon Associate. Prices and availability are pulled from retailers and can change at any time — always confirm the current price on the retailer's site before buying.