
NewThe Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations
Price as of . Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon.com at the time of purchase will apply to the purchase of this product.
Limit 100 per customer
- Seller:
- Amazon.com
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Available from
| Retailer | Condition | Shipping | Availability | Price | |
|---|---|---|---|---|---|
| Other retailers | |||||
AmazonBest priceThis dealSold by Amazon.comPrice as of Aug 1, 2026, 5:57 PM UTC | New | — | In Stock | $18.99$9.99 | View deal |
Other retailers
- AmazonBest priceThis dealSold by Amazon.com$18.99$9.99
New · In Stock · Price as of Aug 1, 2026, 5:57 PM UTC
Price last checked: Aug 1, 2026. Prices may change — always confirm the final price on the retailer’s site.
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon.com at the time of purchase will apply to the purchase of this product.
As an Amazon Associate, Grabbit earns from qualifying purchases. Learn more
Specifications
Details
- Unit Count
- 1
- Release Date
- 2013-03-20T00:00:01Z
- Binding
- Paperback
- Product Group
- Book
Content
- Edition
- 1
- Pages
- 208
- Publication Date
- 2013-03-20T00:00:01Z
- Languages
- English (Published), English (Original Language), English (Unknown)
Dimensions
- Height
- 9.06 inches
- Length
- 6.0 inches
- Width
- 0.6 inches
- Weight
- 2.314853751 pounds
Contributors
- Author
- Gallagher, Richard
Category
- Amazon Category
- Decision-Making & Problem Solving · Marketing & Consumer Behavior · Sales & Selling · Customer Relations · Communication Skills · Business Decision Making · Sponsored Selections · Popover Test
- Amazon Sales Rank
- 56604
- Amazon Browse Path
- Books › Books › Business & Money › Business Management & Leadership › Decision-Making & Problem Solving
- Rank in Marketing & Consumer Behavior
- 52
- Rank in Sales & Selling
- 153
- Rank in Customer Relations
- 43
Additional information
- Brand
- Amacom
- Manufacturer
- AMACOM
- Model
- 9780814431832
- Part number
- 9780814431832










